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2025 Jun - Present ( 6 months )
Lead Product Designer (myself), Product Designer Intern, Software Engineer, Product Manager
Figma, Figjam
Lead Product Designer
Led end-to-end renter and landlord experiences across mobile and web, translating complex workflows (property listings, payments, profiles, renter tools) into intuitive, cohesive interaction patterns.
Built and deployed a scalable, component-driven Figma design system, increased design and engineering delivery speed by 50%.
I led the end-to-end redesign of a rental management app, streamlining core flows for renters and landlords across payments, profiles, tools, and dashboards. The work simplified payment tasks, improved clarity around balances and autopay, and optimized property listing and lease-management workflows. I also refreshed the visual design for consistency across web and mobile and created the foundation of a new design system and component library, increasing prototyping speed by 50% and improving team alignment.
Restructured the sitemap to surface high-value actions (e.g., Payments) earlier.
Elevated Payments to its own primary tab in the renter’s app.
Consolidated fragmented payment actions (autopay, transactions, splits) into a unified flow.
The platform enables landlords to manage tenants, collect payments, and oversee transactions, while renters use the app to pay rent, set up autopay, and manage shared costs.
However, both parties struggled to find and complete key tasks, especially payment-related ones.
“My tenants is trying to check to see if autopay is on because her payment didn’t go through and she thought she had set up autopay during onboarding, however there is nowhere for me to check that’s on. ”
This pain point highlighted broader usability issues around transparency, discoverability, and task success.
Renters access to split payment through renter dashboard, edit and save payments adjustments.
OLD DESIGN
Poor Information Categorization
Unclear Distinction Between Required and Optional Fields
Hidden Questions Due to Scrolling
Conditional Questions Not Optimized
Dropdowns Create Context Loss
NEW DESIGN
Revised Category Sequence (Required → Optional)
Progress Bar Optimization
Error Prevention Improvements
Restructured Property Information Flow
Progressive Disclosure for Existing Leases
Bottom sheet UI for dropdown selections
Streamlined Selection of Other Amenities
From Founder&CEO of Shuk Rentals
"I had the pleasure of working with Kathy on our design system project at Shuk, and I can't recommend her highly enough.
Over the past few months, she took on the challenge of re-designing our mobile and web platforms and the results exceeded our expectations. Kathy built us a complete Figma-based design system following atomic design principles, with thorough documentation and components that work seamlessly across both our app and web platforms.
What stood out most about Kathy was her ability to grasp the bigger picture of what we're building. She took the time to deeply understand our different user types and what matters most to each of them. This kind of user-centric thinking informed her entire approach to our information architecture.
Beyond her technical skills, Kathy was a joy to collaborate with. Professional, responsive, and always thinking one step ahead. Any team would be lucky to have her."
A Product Designer
based in Washington DC-Baltimore Area